Site icon Mull & Iona Ferry Committee

Things can only get better … and maybe they will start to soon

At our regular committee meeting last night, MIFC were updated by local CalMac staff on likely vessel movements and changes coming soon.

Throughout the recent disruption we have been passing on to CalMac reports that we have been sent. Such as the often confusing messaging and presentation on the online ticketing system and in emails. CalMac’s practice of removing all sailings from e-booking whilst bookings are moved is particularly frustrating. CalMac assure us they are working on improvements.

If you have particular problems or experiences that concern you, please do always pass them on to us. You can message via Facebook, or email us. The more evidence we have of issues that need to be addressed, the more likely we can get something done about it.

Finally, a big thanks and appreciation to all the front-line staff that have been working through this, and to management who have been honest and communicative. In many ways CalMac are victims too. The most bizarre aspect of our dysfunctional ferry system is that the ferry operator are not responsible for deciding when to replace ships, and have much less influence than they should on what they are replaced with. It’s CMAL and Scottish Government (via Transport Scotland) that make those decisions.

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